24 x 7 Answering and Transfer

An ideal solution for businesses who want their calls answered by a professional with call transfer options, and instant messaging to your team. This service allows you to provide a professional experience for your customers and ensures that no calls go unanswered, helping you grow your business and improve customer satisfaction. Contact us to learn more about the benefits!

Creating exceptional caller experiences as a seamless extension of your business

24 x 7 x 365 answering at no extra cost
We are always here for you – operating day and night. With our after-hours live answering service, you can always reach a representative.
Australian-based professional phone operators
Our team of Australian experts in customer service act as an extension of your business delivering high-quality service to every customer.
Personalise your greeting phrase
Customise your greeting at any time. It adds a personal and professional touch, and your customers will be more likely to do business with you.
Instant SMS & Email Notifications
Receive instant notifications for leads and follow ups that require your attention. This gives you an edge over the competition by providing you with real-time information on every opportunity.
Unlimited scaling
Continue growing your business with assurance that we will seamlessly scale up as we take care of your increasing volumes. Our ever-growing team of experienced operators will answer your calls promptly, provide superior customer service and leave you to grow your business.
Rapid set-up
We have experts that will have you up and running within as little as one business day. Contact us today to get started!

24 x 7 Answering and Transfer

Our 24/7 Answering and Transfer service is ideal for businesses of all sizes that want personalized call answering, call transfers, and messaging for multiple staff members. Our operators will handle your calls professionally and according to your instructions, ensuring that your customers receive the assistance they need and that important messages are delivered to the right person. This allows you to improve your customer experience and increase efficiency within your team.

EA+ 10

$ 18
  • Included calls10
  • Setup costFREE
Inclusions
  • 24 x 7 x 365 answering
  • Instant Email Notifications
  • Instant SMS Notifications
  • Personalised Greeting
  • Personalised Closing Phrase
Additional Usage
  • Additional calls$2.68 per call
  • Additional transfer$0.75 per call

EA+ 15

$ 28
  • Included calls15
  • Setup costFREE
Inclusions
  • 24 x 7 x 365 answering
  • Instant Email Notifications
  • Instant SMS Notifications
  • Personalised Greeting
  • Personalised Closing Phrase
Additional Usage
  • Additional calls$2.68 per call
  • Additional transfer$0.75 per call
Most Popular

EA+ 50

$ 108
  • Included calls50
  • Setup costFREE
Inclusions
  • 24 x 7 x 365 answering
  • Instant Email Notifications
  • Instant SMS Notifications
  • Personalised Greeting
  • Personalised Closing Phrase
Additional Usage
  • Additional calls$2.68 per call
  • Additional transfer$0.75 per call

EA+ 100

$ 198
  • Included calls100
  • Setup costFREE
Inclusions
  • 24 x 7 x 365 answering
  • Instant Email Notifications
  • Instant SMS Notifications
  • Personalised Greeting
  • Personalised Closing Phrase
Additional Usage
  • Additional calls$2.68 per call
  • Additional transfer$0.75 per call

Higher volume plans

Custom Package
  • Included callsMore than 100
  • Setup costFREE
Inclusions
  • 24 x 7 x 365 answering
  • Instant Email Notifications
  • Instant SMS Notifications
  • Personalised Greeting
  • Personalised Closing Phrase
Additional Usage
  • Please contact us for special deal
  • Bundle options available
Need helping setting up? Contact us today!
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Personalise your service

Greeting message *

Script the way our operator answers your customer calls.

Please provide a greeting message.
Sign off message *

Script the way our operator ends the call with your caller.

Please provide a closing message.
Additional questions
*Additional charges apply

Ask for additional information in addition to the caller’s name, call back number and message.

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Set up your recipients

Email Recipients

Have your messages sent via email.

Please provide a valid email.
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SMS Recipients

Have your messages sent via SMS.

Please provide a valid mobile number.
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Please provide a valid mobile number.
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*Additional charges apply
Transfer calls

Input the phone number you would like to have your calls transferred to.

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