Experience the best in call answering services with Australia's best provider, Calltel.

Our skilled phone agents handle calls for businesses of all sizes, providing a warm and personalised experience for customers. Let us handle the call answering so you can focus on growing your business without missing opportunities.

Leading Australian outsourced inbound and outbound call centre service provider

24 x 7 x 365 answering at no extra cost
We are always here for you – operating day and night. With our after-hours live answering service, you can always reach a representative.
Australian-based professional phone operators
Our team of Australian experts in customer service act as an extension of your business delivering high-quality service to every customer.
Personalise your greeting phrase
Customise your greeting at any time. It adds a personal and professional touch, and your customers will be more likely to do business with you.
Instant SMS & Email Notifications
Receive instant notifications for leads and follow ups that require your attention. This gives you an edge over the competition by providing you with real-time information on every opportunity.
Unlimited scaling
Continue growing your business with assurance that we will seamlessly scale up as we take care of your increasing volumes. Our ever-growing team of experienced operators will answer your calls promptly, provide superior customer service and leave you to grow your business.
Rapid set-up
We have experts that will have you up and running within as little as one business day. Contact us today to get started!

Our call answering services are tailored to suit the needs of businesses of all sizes across all industries.

Our call answering services are tailored to suit the needs of businesses of all sizes across all industries.

Our call answering services are tailored to suit the needs of businesses of all sizes across all industries.

From simple message taking to virtual receptionist and assistant services that can take orders, input leads into your CRM, or book appointments, we have a solution that fits. Each service offering includes different features, which are listed below for comparison.

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Compare our live call answering services

24 x 7 Answering Service

Message-taking

From
$10

per month

Our skilled operators will answer calls in your business name and promptly deliver messages to you via text and email.

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24 x 7 Answering and Transfer

Message & Call Transfers

From
$18

per month

Professional call answering and messaging services with custom phone answering, call transferring, and message taking for multiple staff members.

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Virtual Receptionist

Virtual agent that acts as an extension of your business.

From
$30

per month

This service is ideal for when you require CRMs updates, processing orders or capturing additional information from your callers.

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